Нижний Новгород ул. Маршала Воронова д.11 тел. 413-56-90
How Can You Get the Most from Your ISO9001:2008 Certification?
Amongst the most common misunderstandings about the ISO9000 certification is that its generally an implementation of putting documents together to show an auditor to be able to acquire the certification. According to individuals who have worked with ISO for a lot of years, the ISO standard before focused less on the results and required too much documentation. Many business owners and managers considered this merely a basic overhead cost to the business with no measurable benefit.
Nonetheless, revisions were recently made to the ISO standard. This time, the focus is more on the improvement of business processes instead of compiling documentation for the auditor. ISO9001 Certification Because of these revisions, customers, top management, shareholders and employees of certified businesses see the positive effect of their achievements. Efforts to improve both the business and customer needs of a business have been made in this new "Process Approach".
Our consultants have helped a lot of businesses attain ISO9000 certification since the year 2000 and have implemented three basic guidelines to get great results from the investment. They are the following:
For businesses that implement ISO for the initial time, it is a mistake to make it too complex. Job training, procedures and records nobody would look at can be the result of this mistake. The "better be safe than sorry" approach is applied since individuals who implement the system do not truly know what auditors look for. All this does is (inadvertently) raise the ongoing expense of the ISO certification without adding value to the business.
On the whole, effort must be made to limit the documentation and focus more on the implementation of those specially required by both the business and the standard.
If you would like to improve performance for both the client and the business, you must improve on the processes of the company and this is the next rule. Make certain that you implement everything to support the company's operations and the needs of the customers. Because of the general language in the ISO standard, businesses can specifically modify their QMS to meet their unique needs while still complying with the intention of the certification.
You must first find out if a particular requirement you are working with is helping your business.
Don't implement something for the reason of just showing it to the auditor and this is the third rule. While discussing an ISO requirement, if you say that you are implementing something so that you can show the auditor then apply guidelines one and two. So as to meet ISO requirement, a flexible system must be developed and implemented to suit and add value to your business. It is vital to add value to your business and to make your ISO processes and documentation simple. If you do so, the auditor would certainly be satisfied.